Cognisent 2.0 icon

Cognisent 2.0

57.0

A secure platform to view, clear escalation and archive from your call center

Naam Cognisent 2.0
Versie 57.0
Update 18 okt. 2023
Grootte 47 MB
Categorie Zakelijk
Installaties 1K+
Ontwikkelaar VA TAS LLC
Android OS Android 5.0+
Google Play ID com.cognisent
Cognisent 2.0 · Schermafbeeldingen

Cognisent 2.0 · Beschrijving

New message push with customizable alert modes.
• Protocol based escalation for follow-up of unread messages.
• Secure chat functionality amongst your team members
• Set Reminders for any follow-up tasks
• Forward any message to someone else.
• Return or return/record calls from the app and mask your number on caller ID.
• Comments and callbacks logged with the time and duration of the call.
• Messages reside on our secure datacenter with user name and password protection.
• Use biometrics for authentication
• Complete documentation from message origination to call back.
• All message data is saved and available on the secure customer Web Portal.
• Contact your dedicated Customer Service within the app.

Cognisent 2.0 57.0 · Gratis Downloaden

2,5/5 (10+ Recensies)

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