This enables IT Admin to troubleshoot the user's device problem remotely.
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| Name | Knox Remote Support |
|---|---|
| Version | 25.04(250213090) |
| Update | Apr 09, 2025 |
| Size | 7 MB |
| Category | Business |
| Installs | 100K+ |
| Developer | Samsung EMM Developer |
| Android OS | Android 8.0+ |
| Google Play ID | com.sds.emm.sers |
Knox Remote Support · Screenshots
Knox Remote Support · Description
Knox Remote Support is a remote troubleshoot solution which allows IT admins to remotely connect to the user's device of Knox cloud services.
Knox Remote Support provides:
- Remotely control the user's device
- Record device screen as a video clip and send to IT admin.
- Capture device screen as an image file and send to IT admin.
- Enables IT admin to send the files to the user and vice versa.
Knox Remote Support is provided as a part of Knox cloud services on a valid license.
Knox Remote Support provides:
- Remotely control the user's device
- Record device screen as a video clip and send to IT admin.
- Capture device screen as an image file and send to IT admin.
- Enables IT admin to send the files to the user and vice versa.
Knox Remote Support is provided as a part of Knox cloud services on a valid license.
