SmartTask Engage

SmartTask Engage helps ensure workforce compliance by comparing planned activities to time and attendance captured via NFC tag scans or IVR telephone calls, providing real-time management information and even initiating management escalation if a scheduled event is missed.

Please Note: that push notifications will begin working on the SmartTask Engage App after the next server update which is expected next week

SmartTask customers benefit from a significant reduction in administrative time and costs – with greater operational control, performance and higher quality service delivery.

SmartTask Engage is typically used in the following workforces:-
• Security Guard Tours/Patrols
• Mobile Patrols/ Alarm Response
• Event Management
• Cleaning Services
• Facilities Management

With 20+ years experience, SmartTask has a strong track record of creating leading edge, UK developed, supported and focused, mobile workforce solutions.

SmartTask, is an industry-leading employee scheduling and workforce management solution designed as a result of feedback from hundreds of UK businesses.

SmartTask helps organisations to radically improve the customer experience and win more business. https://www.smarttask.co.uk/

SmartTask is highly scalable and suitable for use by owner-manager companies and organisations with 1000s of employees providing commercial and domestic services.

• UK Developed, Maintained, Supported And Focused
• Automated Rostering And Scheduling
• Time & Proof Of Attendance
• Check Calls, Shift Reminders & Alerts
• Lone Worker Monitoring
• Mobile Patrols, Alarm Response, Key Holding
• Static Patrols, Checkpoint Scanning
• Events Management
• GPS Ringfencing
• Holidays & Sickness Management
• Electronic Site Logs
• Flexible Electronic Forms
• Timesheet Signoff Management
• Payroll & Invoice Integrations
• Onboarding / Vetting
• Real-Time Employee Monitoring
• Customer Portal
• Fully Integrated Modules

• Automate scheduling, shifts and rosters – send to staff mobile devices.
• Proof of attendance - Capture attendance, clocking in/out details.
• Receive alerts for no shows and reschedule accordingly.
• Duty of Care/Lone Worker – meet requirements with check calls, and alerts for missed calls.
• Holiday management - employees can view and request holiday via the app, which managers can authorise. No paper forms.
• Payroll integration - hours worked transferred seamlessly to payroll, for fast accurate calculation.
• Pay-as-you-Go - for managing occasional and seasonal workers.
• Electronic Timesheets - populate invoices, significantly reducing queries.
• Onboarding & Vetting/Screening - ensuring all regulatory and security requirements are met.
• SmartTask App - provides details of shifts, Runsheets and Alarm responses, locks/unlocks and site visits with all the information needed to complete each job.
• BS7984-3 2020 - certified keyholding services and SIA audits.
• SmartForms – replacing manual, paper-based processes, tailorable for any requirement.
• Events Security – specialist capabilities for managing seasonal/temporary workers, zones and locations.
• Customer Portal – direct access to details of services provided.
• Dashboards & location data - real-time visibility, enabling a fast response in any situation.
• Reporting & Insights - deep insights to enable smart business decisions.

The company has ISO27001 accreditation and is a Certified Carbon Neutral business and is based in Buckinghamshire UK.
SmartTask manages deployments across the UK and beyond and is responsible for millions of transactions each month.