Android-client for the Jitbit Hepdesk ticketing system.
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Naam | Jitbit Helpdesk |
---|---|
Versie | 4.11.2 |
Update | 15 jun. 2024 |
Grootte | 11 MB |
Categorie | Zakelijk |
Installaties | 10K+ |
Ontwikkelaar | Jitbit |
Android OS | Android 5.1+ |
Google Play ID | com.jitbit.helpdesk2 |
Jitbit Helpdesk · Beschrijving
Jitbit Helpdesk for Android allows you to access your account in Jitbit Helpdesk software from your mobile device. (Jitbit Helpdesk is a customer support ticketing software system)
Features include:
*Viewing unanswered, unclosed or all support tickets
*Viewing basic details and replies of individual tickets
*Posting replies for everyone or for techs only
*Changing tickets status and other details
*Viewing attached images
*Using canned responses and more...
Some of the features of the new app:
* Almost the entire backend code has been rewritten to make the app faster with less bugs
* The app should be way faster and smoother than the old one, especially on older devices
* Push notifications for new tickets
* Jitbit Helpdesk hosted customers are now forced to use secure connections (https)
* External links should now be opened properly in the system browser
* Other bugs and performance fixes
Features include:
*Viewing unanswered, unclosed or all support tickets
*Viewing basic details and replies of individual tickets
*Posting replies for everyone or for techs only
*Changing tickets status and other details
*Viewing attached images
*Using canned responses and more...
Some of the features of the new app:
* Almost the entire backend code has been rewritten to make the app faster with less bugs
* The app should be way faster and smoother than the old one, especially on older devices
* Push notifications for new tickets
* Jitbit Helpdesk hosted customers are now forced to use secure connections (https)
* External links should now be opened properly in the system browser
* Other bugs and performance fixes