Freshdesk icon

Freshdesk

9.2.0

Streamline your support and make customers happy

Naam Freshdesk
Versie 9.2.0
Update 20 nov. 2024
Grootte 73 MB
Categorie Zakelijk
Installaties 100K+
Ontwikkelaar Freshworks Inc
Android OS Android 9.0+
Google Play ID com.freshdesk.helpdesk
Freshdesk · Schermafbeeldingen

Freshdesk · Beschrijving

Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Android app. Streamline customer queries from multiple channels and answer them easily from your phone.

Freshdesk is an online customer support software by Freshworks Inc. that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.

Key Features:

1. Get a quick overview of your helpdesk. Access all tickets available to you.
2. Prioritize the tickets that need your attention with filters before responding.
3. Manage your support - Set priorities, assign agents, change tickets statuses.
4. Race through routine actions with one-click scenario automations.
5. Delete tickets and block spam right from your phone.
6. Log time spent on a ticket.
7. Stay informed about all updates and changes with push notifications.

Freshdesk 9.2.0 · Gratis Downloaden

4,3/5 (8K+ Recensies)

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