Remotely view a customer’s or employee’s screen and control their computer.
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| Naam | BeyondTrust Rep Console |
|---|---|
| Versie | 2.2.18-399a34cb |
| Update | 27 sep. 2024 |
| Grootte | 5 MB |
| Categorie | Zakelijk |
| Installaties | 50K+ |
| Ontwikkelaar | BeyondTrust Corporation |
| Android OS | Android 10+ |
| Google Play ID | com.bomgar.thinrep.android |
BeyondTrust Rep Console · Schermafbeeldingen
BeyondTrust Rep Console · Beschrijving
With the BeyondTrust Android Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to:
• Initiate a remote support session from an Android device without requiring pre-installed software.
• View a customer’s or employee’s screen and control their mouse and keyboard.
• Work on multiple sessions simultaneously.
• Chat with end-users and other reps within a session.
• Invite other reps into a session to collaborate and resolve issues.
Note: The BeyondTrust Android Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 15.2.1 or above, that have trusted CA-signed certificates.
• Initiate a remote support session from an Android device without requiring pre-installed software.
• View a customer’s or employee’s screen and control their mouse and keyboard.
• Work on multiple sessions simultaneously.
• Chat with end-users and other reps within a session.
• Invite other reps into a session to collaborate and resolve issues.
Note: The BeyondTrust Android Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 15.2.1 or above, that have trusted CA-signed certificates.
