MyTIM

The MyTIM app lets you manage your prepaid mobile and landline lines from your smartphone or tablet.

You can log in using your MyTIM account with your email address as your username.
If you want to create an account and associate it with a landline, you can do so from the app by connecting via Wi-Fi to the FIBER or ADSL network of the TIM line you wish to register.

We'd love to hear your suggestions or feedback by emailing mytim.app@telecomitalia.it

With this version of the MyTIM app, you can:
- Register a MyTIM account to access via the app or the web
- Check the activation status of your lines
- Manage and save your preferred payment methods
- Receive assistance from an operator via chat or through the WeTIM Community
- Track your orders
- Purchase TIM offers and products
- Quickly find what you need using the search box
- Quickly access the most useful features via the quick actions section
- Discover TIM news, entertainment, and contests through stories
- Access the benefits of TIM Party, TIM's completely free loyalty program that rewards you with many gifts designed especially for you: data, minutes, discounted smartphones, contests with exclusive prizes, and many other surprises
- Not a TIM customer? You can still participate in exclusive contests, track your orders, activate a SIM card, and much more.

For your mobile lines:
• View your remaining credit
• Get information about your tariff plan
• Check your offers to check your available minutes, texts, and data
• View and manage the services active on your line
• Top up online with one click using a credit card, PayPal, and Satispay, or using a RicariCard and activate the Automatic Top-up service.
• View your credit movements on your line.
• Purchase tickets for public transportation, parking, and restricted traffic zones in various cities.

For your landlines:
• View your offers and services active on your line.
• View your invoices from the last year.
• View and download your invoice in PDF format.
• Pay your invoice by credit card or PayPal.
• Direct debit your invoice to your current account or credit card.
• Move or transfer your account.

Plus, with TIM Benefit, we provide you with codes. Discounts to use on your online purchases on major brand websites! We do this using accessibility permissions (API) by accessing the URLs of the brands you visit to provide you with available discount codes.

To view the MyTIM app's Accessibility Statement, visit the following link:
https://www.tim.it/dichiarazione-di-accessibilita-mytim

The MyTIM app will continue to be enhanced with ever-increasing features. Always update it to stay up to date!