MEDADOM | Un médecin en visio

Consult a doctor online, without an appointment, in less than 15 minutes.

• Teleconsultation available every day from 6 a.m. to 11 p.m.
• Consultation reimbursable by Health Insurance
• No service fees applied
• Secure payment – ​​Protected medical data

[MEDADOM, leader in teleconsultation in France]

With more than 6.5 million consultations conducted since 2019, MEDADOM is the simple, fast, and reliable solution for consulting a general practitioner remotely, wherever you are.

• 1,500 registered physicians with the French Medical Association
• 5,000 terminals and booths in pharmacies and town halls
• 4.9/5 patient satisfaction rate

[Most common reasons for teleconsultation]

MEDADOM is available to anyone aged 3 and over for non-urgent medical needs:

• Digestive disorders: diarrhea, vomiting, stomach aches
• ENT symptoms: colds, sore throats, ear infections
• Urinary tract infections: cystitis in women or men
• Pain: joint, muscle, or lower back pain
• Headaches or migraines
• Severe fatigue, anxiety, stress, or sleep disturbances
• Skin rashes, seasonal allergies
• Prescription renewals or prescriptions needed before traveling

Medical documents (prescription, report, possible sick leave) are provided at the end of the consultation.

[ How it works ]

1. Create your account in 5 minutes
2. Describe your symptoms
3. Enter your credit card (secure payment)
4. Start the teleconsultation without an appointment
5. Consult a doctor and collect your documents in your secure space

Accessible on smartphone, tablet, or computer.

[ Payment and reimbursement ]

All consultations are at the sector 1 rate, with third-party payment applied. They are reimbursed as in-office: 70% by Health Insurance, 30% by your mutual insurance company. You only pay the mutual insurance portion, i.e., €7.50 per day for an adult. No service fees are applied.

[ Important ]

• MEDADOM is not an emergency service. In case of emergency, call 15 or 112.
• Service not suitable for children under 3 years old
• No medical certificate required
• Sick leave does not exceed 3 days, no sick leave extensions or work-related accidents