La Poste PRO – Envoi et suivi

Whether you are traders, craftsmen or in liberal and legal professions, La Poste supports all professionals with its La Poste Pro mobile application.

La Poste Pro simplifies the lives of professionals by helping them manage postal items, whatever their activity.

📩 Access our online store

Thanks to the online store, benefit from La Poste products for professionals from your mobile: no need to go to a post office, like in the Carré Pro of your usual post office, you can:
- make purchases of stamps and Services Plus online, envelopes or pre-franked packaging with Colissimo or Chronopost;
- buy tracking stickers individually, in books or in batches;
- receive your orders at the office or at home within 48 hours with delivery by Colissimo;
- benefit from free delivery in mainland France;
- access your invoices in order to order more quickly next time.

📱 Manage your shipments directly from your mobile

Optimize your time using the La Poste Pro application by managing your mail and parcel shipments and monitoring their successful receipt by their recipient.

Access live tracking of parcel delivery (Colissimo and Chronopost), registered mail and letters tracked on your smartphone.

Simply enter or serial scan your tracking numbers. Nothing's easier !

Your recorded shipment tracking is available from the home page, no need to re-enter their number!

From your customer area: track all of your tracked mail, Colissimo or Chronopost shipments. Via the dashboard, you can reschedule a shipment or locate the post office where your package is dropped off.

Manage the list of your shipments: rename or delete your tracking for better management of your shipments.

📍 Locate your post offices, collection points, drop-off points

Thanks to the application available on your smartphone, you can locate post offices around you in order to optimize your travel and manage your shipments quickly throughout France.

Discover the post offices hosting Carré Pros.
Easily organize your collections with the collection points closest to your business to receive your packages (Colissimo and Chronopost) and access their mail delivery information (contact details, address, contact, location).

Locate the drop-off points so you can send packages or mail anywhere in France, even during your business trips!

Location also allows you to find the mailbox closest to you in order to put a letter or an invoice there.

👤Contacts and complaints

Close to our customers and allies of professionals, we want to facilitate our exchanges and manage your complaints in real time.
• Contact customer service via a dedicated number to manage your shipments and answer your questions.
• Online help dedicated to professionals: frequently asked questions by theme.
• From your orders, access to a personalized complaint form integrated into the application.
• Payment for your shipments by credit card or PayPal.

Download La Poste Pro, you can be sure to download the app from the largest postal service operator and take full advantage of a completely French application!