Reaksiyon

Reaction: Offers fast and effective solutions to all your complaints! Download now with Problem, Solution & Action, location sharing, action suggestions and more.

If you are not competent, be effective. Get involved in the community-based solution platform.

Reaction is a solution platform where customers and brands come together. Its most important feature is that it allows consumers to share their real experiences and brands to take this feedback into account. Reaction is an online complaint platform where customers can forward their complaints to brands in the shortest and easiest way, free of charge.

Reaction is different from other complaints platforms because it is not just a place where complaints are filed. It is also a tool for brands to respond to customer feedback and resolve issues. Reaction helps brands turn complaints into satisfaction, thereby increasing their customer base.

Reaction provides customer experiences and brand solutions, making it easier for millions of visitors to make decisions about their purchases. Consumers can raise their voices to the brand and convey their complaints, and brands can manage these complaints correctly. Reaction is the most important reference source that affects the purchasing decision and brand preferences for consumers, thanks to the complaints written by real customers, the satisfaction scores about the process, and its motivating features that encourage brands to manage the complaint process in the most accurate way.

Among other features of Reaksiyon, there are functions such as ease of searching for a solution, location sharing, and photo/video uploading that make it easier for users to reach brand representatives who will offer solutions to their complaints and problems. The ability of brands to have an idea about consumer attitudes, behaviors and expectations and to develop their products or services in this direction is also an important feature of Reaction.

- Delivering customer experiences and brand solutions makes it easy for millions of visitors to make decisions about their purchases.
- Customers can make their voices heard by submitting their complaints to the brand.
- Brands can turn complaints into satisfaction and increase their customer base.
- Reaksiyon is an online complaint platform where complaints are forwarded to brands in the shortest and easiest way, free of charge.
- Real customer complaints provide an opportunity for brands to learn about the faults in their products and services.
- Reaction creates an opportunity for brands to win back existing customers who have complaints about their products or services and create loyal customers.
- Complaints resolved in Reaction create a sense of trust in potential customers who research brands and care about real customer reviews.
- It enables brands to have an idea about consumer attitudes, behaviors and expectations and to develop their products or services in this direction.
- Reaction receives real-time notifications on customer complaints and helps brands respond quickly.
- Thanks to its user-friendly interface, you can use Reaction easily.