케이뱅크

*Due to changes in Google's Android OS security policy, the joint certificate previously used may not be visible. For more information, please search for the certificate in [Customer Center > Frequently Asked Questions].

■ K Bank Living Account
Full of benefits every day
Living expenses are returned as interest, cashback, and coupons.

■ K Bank meeting account
Let’s have a custom program between us, meeting fees plus interest!
Let’s decorate our own space full of benefits.

■ Today’s Coupon & Today’s Living Price
We will provide you with only useful information and benefits for your daily life.

■ MY check card
We give you credit card-level cashback every time you make a payment.

■ Gyeombankbook
Record your mood every day and earn interest based on your mood.

■ K Bank Apartment Mortgage Loan
Check expected limits and interest rates in 2 minutes
You can receive it in as little as 3 days (weekdays).

■ Collect all my money scattered here and there
View and manage all of your scattered accounts, cards, and stocks at a glance.

■ Safe financial life with iron-clad security
We have applied the latest security such as anti-counterfeiting system, security keyboard, and encryption.

*Please check
ㅇ Information on using financial products and financial services
- All financial services, including account opening and product subscription, are available through the K Bank app.
- Please read the product description and terms and conditions before signing up for each financial product.
- When registering as a member, be sure to prepare your resident registration card or driver's license.

ㅇ Android OS security change policy
- In Android OS 11 or higher, the joint certificate you used may not be visible because the joint certificate is not saved in the smartphone public folder (NPKI).
- Please reissue a joint certificate or transfer the certificate saved on your PC to the app.
* For more information, please search the certificate in [Customer Center > Frequently Asked Questions].

ㅇ Terminal and authentication method policy
- For safe and convenient financial services, it can only be used in one registered app.
- We provide a safe and convenient service with a mobile phone OTP that replaces a security card.
- For safe financial transactions, use of the service is restricted on ‘rooted’ terminals.

ㅇ Information on access permissions required when using the app
- Phone (required): Used to maintain device authentication status and to authenticate video calls
- App usage information (required): Used to detect apps that may pose a threat installed on devices to prevent financial accidents.
- Contact information (optional): Used when sending money to the contact information in the address book saved on the device.
- Camera (optional): Used to take photos of ID cards and submit required documents during non-face-to-face real name authentication
- Storage space (optional) Used for certificate reading, saving, deleting, image, and photo storage functions
- If you are using Android OS 6.0 or lower, all optional access rights are required.
It can be applied as a permission.
- After upgrading to Android OS 6.0 or higher, you can set access permissions by deleting and reinstalling the K Bank app.

ㅇ Customer Center Information
- Banking: 1522-1000 (9:00 - 18:00 daily, voice phishing and accident report inquiries: 24 hours daily)
- Card service: 1522-1155 (Weekdays 09-18:00)
- Talk consultation: https://s.kbanknow.com/J75dj7f (24 hours)
- Email inquiry: help@kbanknow.com