OVISS ProS

Remotely view and control your OVISS Labs ProS DVR surveillance recording system from your android device. View security cameras in real time, review previously recorded footage, download, save, and archive important video clips.

1. COMMITMENT TO PRIVACY

OVISS Labs Inc. provides products and services including surveillance systems, alarm systems, POS registers, and digital signage. We know that you care about how your information is used and shared. OVISS Labs Inc. is in the security and surveillance business to help protect you. At times, we may need access to certain data on your DVR, PC, tablet, mobile phone or other applicable device. We respect your right to privacy. We want to make sure that you understand the type of information we collect about you, how it is used and the safeguards we use to protect it. This Privacy Statement only applies to the information collected by or in connection with your use of our products and services.

2. INFORMATION WE COLLECT

When you contact OVISS Labs Inc., we may collect or ask you to provide certain information in order
to help us manage our relationship with you. This information may include:

Contact details, such as name, mailing address, email address and phone number;
Shipping and billing information, including credit card and payment information;
Your transaction history;
Information you provide to us to receive technical assistance or during customer service interactions;
Information about other people that you may provide with any program or services including employee system access;
Information about your computer or device, including browser type and settings, IP address and traffic data relating to your Internet connection; and
OVISS Labs Inc. product performance data and information about how you use our products and services.
3. HOW WE USE YOUR INFORMATION

We may use Your Information to:

Create and manage your OVISS Labs Inc. account;
Create your OVISS Labs Inc. password, when needed to access communications and services;
Verify your identity and entitlement to products or services, when you contact us or access our services;
Provide commercial quotes for our products and services;
Process your purchase transactions;
Update you on the status of your orders;
Allow you to register products or services you purchase;
Manage your subscriptions;
Provide you with technical and customer support;
Subscribe you to a newsletter; send product updates or technical alerts;
Communicate with you about and manage your participation in contests, offers or promotions;
Solicit your opinion or feedback; provide opportunities for you to test software;
Research and implement product improvements and product updates;
Evaluate and improve the quality of our products, and services;
Provide you with a customized experience when using our products;
Allow interoperability within our applications;
Secure our systems and applications;
Allow for the provisioning of services; and
Enforce our legal rights or comply with legal requirements.
4. HOW WE PROTECT YOUR INFORMATION

Here at Oviss Labs we take privacy and unauthorized access very seriously. Hence we have a strict policy in place for access restrictions to equipment installed at a client’s site. Our access to your surveillance system is restricted for support and troubleshooting only. Tech support agents in our office are the only personnel with admin access. We are not allowed to provide and issue out admin password or access to any personnel.

Access for Sales Advisers: Our sales advisers are not provided any access or user id/login passwords for any of our installed locations. Except for authorised demo locations with limited privileges.

Access for Technicians/Installers: The techs are only provided a very restricted temporary login to TECH user id/login password.

If you have questions or concerns about your privacy, please:

Write to us:
OVISS Labs Inc.
ATTN: PRIVACY POLICY
45600 Fremont BLVD. #710
Fremont, CA 94538