Mobile Safety

Kyivstar Mobile Safety is a tracker application for Android devices that shows your loved ones’ location and protects your smartphone in case of loss or theft. The application locks, finds and returns your phone using the 24/7 support service.
App will notify you about air alarm and shows air alarms zones through all Ukraine. Notifications in the application duplicate street sirens in cities. In remote, new areas of cities, small towns and villages, sirens are not loud everywhere. Therefore, it is necessary to have an alternative app with alerts to control the situation. The application receives information about alarms from the official alarm map of Ukraine. This allows people to react as quickly as possible to the danger.

The service is available only for Kyivstar subscribers.

Why do you need a tracker application
All my relatives are situated in the different districts of Ukraine. Using app I always see on the map if they are safe and if there are no air alarm in their place.
Every morning on the phone, I check which street he takes to go to school and when he gets there. And in the evening, I always know that he is already at home.

With the tracker you also can:
1. Create groups of people to track their movement easily: e.g., “Family”, “Children”, “Work”. By doing so, you will know the location of your parents, children or employees.
2. Invite your friends, family, anyone from your contact list to the group you created. You need to do is to send the invitation code in a convenient way: SMS, Viber, Telegram, WhatsApp, Facebook or Skype.
3. Mark dangerous zones on the map: e.g., an abandoned house, dumpsite, river, hospital, etc.
4. Mark safe zones on the map: e.g., school, house, gym, market.
5. Receive online notifications of your loved ones’ travels. When a family member enters or leaves the marked place, you will immediately receive a message.

Kyivstar Mobile Safety protects the smartphone in case of loss or theft and returns it to the owner using the 24/7 support service.

The ways Kyivstar Mobile Safety protects your smartphone:

1. You can remotely lock your smartphone from third-party access via your application personal account or using the support service. All you need to do is to come up with a strong password.

2. The application turns on the loud anti-theft alarm, which will act as a siren if your smartphone is lost or stolen. The thief will not be able to turn down the volume.

3. It can remotely take a photo from a lost device. You will be able to turn on the main and/or front camera via your personal account and take a picture of the theft of your smartphone. The photo will immediately appear in your personal account.

4. It can track the geolocation of your smartphone with GPS so you can control its movement online.

5. You can delete all important data from your smartphone remotely. to protect all your Facebook, Instagram, TikTok pages and prevent from accessing your e-banking accounts with Monobank, Privat24, Alfa-Mobile Ukraine, Sense SuperApp, UKRSIB online and others by third parties.

Kyivstar Mobile Safety service communicates with those who find the lost phone and pays the reward. Then it delivers the found smartphone to the owner by courier free of charge. And if the smartphone cannot be found within 14 days, it pays monetary compensation up to UAH 7,000.

How to activate the service?

1. Install the mobile application on your smartphone (Android).
2. Choose a package from UAH 7 per week.
3. Configure smartphone protection features and invite your relatives.
3. Get a free 7-day trial and then pay for the service.

The application supports Android version 5.0 and higher.
Click https://www.mb.kyivstar.ua/ to learn more about security and the tracker.