KeyNest

Store your keys and track every key collection / drop off

KeyNest is the easiest way to welcome your Airbnb guests, with a network of 4,000+ KeyNest points globally to store your keys and seamless integrations with Airbnb, Booking.com and dozens of channel managers to automatically communicate with your guests. We’ve welcomed more than 1 million guests in over 500 cities!

For property managers who hold keys in their office, KeyNest is also a powerful app that keeps track of all your keys in real-time.

How does the key exchange service work?

Open the App and sign up for free using your email or Airbnb account
Find your nearest KeyNest Store, normally a few minutes walk near your property
Select the KeyNest store to reserve your spot at the KeyNest Store
Use the drop off code to drop off your keys at the Store
Send the collection code to your guests and let them check-in whenever they want
You will be notified by email when the keys are collected

How much does it cost?

A few euros / dollars / pounds per week for unlimited key collections. One-time use also available. There is no set up fee and you can cancel anytime.

What is a KeyNest Store?

Typically a 24/7 shop around the corner. In many countries we also have 24/7 automated lockers outside, or inside a shop with long opening times. These Stores are carefully selected for their location and reliable opening times, and trained to always be welcoming to your guests.

Popular features for Airbnb hosts

Get notified every time your keys are collected or dropped off
24/7 line so you or your guests / cleaners can speak to us anytime
Direct integration with Airbnb / Booking.com so the guests are automatically told where to collect the keys inside the Airbnb / Booking.com Apps & messaging system
Customise your collection codes (reusable or single use? Valid only after 2pm?)

Advanced features for professional property managers

We can assist your guests, cleaners, staff, maintenance team, landlords, etc on your behalf when they collect keys. Always available 24/7!
Smooth integrations with leading softwares, including Guesty, Wishbox, Smooby, CheKin, Zeevou, AvaiBook, Viewber, TuroverBnb and many more
Support for direct API integration or Zapier integration
We can open new stores on request with 3-4 weeks

Using KeyNest to track keys in the office

Keeping track of a large number of keys in the office can be difficult without the right tools. In fact, the average estate agent spends thousands every year on replacing lost keys.

This app puts you in control of your keys, so you’ll never lose them again.

How does KeyNest keep track of keys?


First, attach a smart RFID fobs to each set of keys. The chip inside runs without a battery using the same contactless technology as debit cards. The fob can be customised for your brand, or your can use the standard KeyNest fobs.

Then, ask your staff to simply tap the fob on the app every time you take any keys in / our of the office. We automatically mark the keys out in your name and will send you a reminder to return them if you forget. This is way more effective than using pegs, as you’ll always know who’s got each key.

The app also lets you log keys to tenants, contractors and chase them automatically using sms if they forget to return them, using a customisable message. It remembers all your office’s contacts, so you never had to enter contact details twice.

Our app is so simple to use, you don’t need to provide any training. Our speed onboarding feature lets you get up and running with KeyNest by just uploading a spreadsheet and you’re ready to go!

Ideal for estate agents and short-term rental management companies.

Need some help? Do you have any suggestions for improvements? Give us a ring on +44 203 633 4599 or email support@keynest.com