MyCOAST

For over 50 years, Coastline have existed solely to support the people who live and work in our community. We exist to help our members with their financial well-being.


MyCOAST provides you with real time, secure access to your accounts almost anywhere, in the palm of your hand.


So, what do you get in MyCOAST?
- Instant access to your accounts with either a simple access code or either TouchID or FaceID option after registration
- Perform transfers between your local accounts
- Perform transfers to other members or to accounts external to Coastline
- Perform real time transfers using the new Osko® payment services using the National Payments Platform (NPP)
- Create and maintain your PayID® registrations for the new Osko® Service
- Perform BPAY® Payments
- Add New Payee information to allow recurring payments to be made effortlessly
- Multiple contact options including quick links for phone, email, secure mail and social media access.
- Activate new or replacement Coastline Cuecards® or Visa® Debit/Credit Cards.
- Change your card PIN or lock your card by marking it Lost/Stolen.
- Access promotional information or view major events by reviewing our IntroCards or AdCards
- View Uncleared Funds
- Secure Travel Notifications
- Open a new Account
- View & Manage eStatements
- Update Contact & Address Details
- Timeout Settings
- Updates to Support / App Feedback emails
- View Session History
- Manage Transaction Limits
- Update Personal Details
- Ability to view your Budgetwise Agreement and CGU Insurance Policy
- Alerts
- New device registration
- Failed transaction
- New secure message
- Account related alerts
- Direct Credits
- Direct Debits
- Scheduled Balance
- Account Threshold
- Overdue Card or Loan Repayment
- Card or Loan Repayment Coming Due
- Negative Balance Alert
- Card related alerts
- PayWave
- ATM Withdrawal
- Visa Transaction
- EFTPOS Transactions


Some of these features above are available without logging into the app – you only need to login when authentication is required.

A few things to remember when using our MyCOAST App:
- Don't use access codes which would be easily guessed such as your name, date of birth, phone numbers or repeated letter and/or numbers or sequences. eg 1111, 1234
- Don't save or store your MyCOAST access codes on your phone.
- You should not divulge your access code to any person or allow any person to watch you enter your password access code.

We do not charge a licence fee for the app, however you may incur data charges from your mobile network provider for both downloading and using the app on your mobile device.

We collect anonymous information on how you utilise the application to perform statistical analysis of aggregate user behaviour. We do not collect personal information about you. By installing this app you are giving your consent.