M-net hilft

The M-net helps app supports you in resolving questions and problems relating to your Internet connection yourself, quickly and easily.

ANALYZES
• Automatic problem detection
• No waiting
• Straight to the right instructions

INTERACTIVE HELP
• Automatic problem solving
• Understandable explanations
• Intelligent questions

CONTACTING US
• Contact customer service via the app
• Submission of analyzes for faster processing in the hotline

SETUP WIZARD
• Reminder of the activation date
• Detection of the router with camera scan
• Activation of the landline connection
• Detection of WLAN data and automatic connection setup

SHARE WiFi
• Setting up the WLAN connection for external devices

OPTIMIZE WLAN
• Improve WLAN coverage through targeted measurements

MY M-NET CUSTOMER PORTAL
• With the M-net login all contract data at a glance
• View order status
• Invoice view and invoice settings