Visana

Your health insurance for on the go
With the Visana app, you always have your health insurance at hand. Whether for a quick overview of your insurance or to submit your medical bills quickly and easily. No matter where you are, no matter when you need us: Access our services easily and directly with your smartphone when you are on the go.

The most important services at a glance

- myVisana customer portal
o Policies and benefit statements are always at hand
o Photograph and send invoices
o Call up insurance cards for the whole family
o Simple login with fingerprint or PIN

- myPoints, Visana's bonus program
o Synchronize steps and activities via fitness tracker and benefit
o Various loyalty bonuses, e.g. when concluding multi-year contracts or recruiting customers

- Office search


requirements
Existing myVisana customers can use the myVisana portal within the app. Alternatively, you can register via the app. A valid email address and mobile phone number are required to log in. The other Visana services within the Visana app are accessible to both customers and non-customers. The Visana app is free.

Your data is safe with us
Data protection has top priority. In this way, myVisana is protected by a multi-level security infrastructure. Nevertheless, Visana recommends protecting the smartphone against unauthorized access with a PIN code. Note that you will never share your information.

Legal notice
Downloading or using the application may incur charges from mobile phone providers.

The “myVisana” General Terms and Conditions at visana.ch/myvisana apply to the use of myVisana