Dreamer - Fly High

A flight attendant is a member of an airline’s cabin crew and can be employed by any commercial air carrier. They act as the face of the airline and must be friendly, warm, and presentable at all times but also assertive in ensuring adherence to safety protocols. They have the unique ability to make people feel comfortable on a crowded aircraft, even during turbulence or delays.

The job includes providing customer service to passengers, demonstrating safety procedures on board, and preparing analytic reports. They are also trained in conflict resolution and able to address passenger concerns with professionalism diplomacy. A high school diploma is required for this career, a bachelor’s degree in hospitality, communication, or tourism may be helpful. A background in customer service fluency in a second language are desirable.

Flight attendants typically start their careers on reserve status, filling in for other cabin crew members or extra flights. They then progress full-time status choose a route schedule, usually with seniority. They can also move up managerial roles mentor new staff.

There is strong competition for flight attendant positions, especially on large airlines during busy travel seasons. Those looking to land this career must be physically fit able to for long periods of time, pass a background check security clearance, demonstrate good communication skills. Those with customer service experience a keen eye for detail should consider flight attendant as one of their top career matches.