현대해상

[Usage Guide]
Various services such as insurance contracts, compensation, and loans subscribed to by Hyundai Marine & Fire Insurance are provided.
You can use it conveniently through your smartphone.

Safe and convenient financial transactions through various authentication methods
it's possible.


[Available tasks]

① Contract
- Change of personal information, change of mailing address
- Contract inquiry, changes in long-term/automobile insurance, contract conclusion management,
Electronic signature for payment/refund and contract conclusion
- Change in long-term insurance policy holder/beneficiary, change in automobile insurance collateral/special contract,
Car insurance driver range/age change, vehicle number confirmation/change

② Compensation
- Insurance claim for illness or injury
- Group insurance claim
- General insurance property and liability insurance claims
- Mobile phone damage insurance claim
- Check compensation processing details

③ Loan
- Insurance contract loan application, insurance contract loan repayment, interest payment account change
- Credit loan application, credit loan repayment, credit loan transaction history inquiry
- Information on mortgage loans (apartment mortgage loan, housing mortgage loan, officetel mortgage loan, etc.)
Mortgage loan repayment and transaction history inquiry

④ Product information
- Car/Driver, Health/Children, People with Illness, Fire/Property, Pension/Savings
- Check my insurance condition (coverage analysis)
- Direct/telephone subscription product

⑤ Smart Issuance Center
- Issuance of certificate
- Documents required for insurance claim
- Documents required for business processing

⑥ Certification Center
- Hyundai Marine & Fire Insurance simple certificate
- Financial certificate
- Joint certificate

⑦ Customer Support Center

[Use Inquiry]
Hyundai Marine & Fire Customer Center: 1588-5656
※ Operating hours: Weekdays 09-18:00

[Access Permission Information]
We will inform you of the access rights required to use the service.

Required permissions
- Phone: In-app phone connection (customer call center connection), push notification sending
- Storage: file storage, inquiry (joint certificate, insurance claim photo, etc.), security program installation
- Camera: Take claims-related documents when making an insurance claim, take pictures of your face when using facial authentication, take and load photos of special car insurance benefits (eco-mileage/black box)
- Notification: Receive service and information push notifications

chosen
- Location information: Use the device’s location when using emergency dispatch or branch search
- App displayed on top of other apps: Visible ARS service (digital ARS)
※ Even if you do not agree to the selection limits, you can use the Hyundai Marine & Fire Insurance app.

[Supported terminal and usage information]
- To use the service smoothly, please use a device that supports Android 8.0 or higher.