삼성서울병원

The Samsung Seoul Hospital app provides functions to conveniently use medical treatment, such as schedule information, treatment/test registration, waiting status inquiry, location view, payment, and document issuance.

[main function]
1. Schedule information
: Timeline schedule inquiry and notification according to today’s treatment order
2. Application for medical treatment/examination
: Smartphone application without waiting at the reception desk
3. Waiting status inquiry (waiting electronic signboard)
: Outpatient/test waiting status available anywhere
4. View location
: Check the location of where you need to go
5. Payment
: Convenient mobile smartphone payment
6. Prescription
: Dispensing status that can be checked on a smartphone and transmission of prescriptions to external pharmacies
7. Document Issuance Center
: Issuance of a PDF copy of medical records, Issuance of a PDF copy of medical records

[App permission information information]
We will inform you of the access rights used in the app as follows.
Access rights are divided into mandatory access rights and optional access rights. In the case of optional access rights, you can use the app even if you do not agree to the permission.

■ Optional access rights
· Notification: Used for notification services such as treatment schedule information.
· Telephone: Used to connect to customer service centers and hospitals.

■ If you are using a smartphone with Android OS version 6.0 or lower, all access rights can be applied as essential access rights without optional access rights. In this case, you must upgrade the operating system to 6.0 or higher and reinstall the app to set access permissions properly.

■ If you are using a smartphone with Android OS 13 or lower, all notification access rights can be applied as mandatory access rights without optional access rights. In this case, you must upgrade the operating system to version 13 or higher and reinstall the app to set access permissions properly. Additionally, based on the Personal Information Protection Act and Medical Services Act, we would like to inform you that medical treatment information notification messages for medical treatment purposes may be delivered without consent. (Based on: Personal information protection guidelines during medical treatment_Ministry of Health and Welfare)

■ If you are using an existing app, you must delete and reinstall the app to set access permissions.

※ The Samsung Seoul Hospital app requests minimum access permissions to ensure smooth use of the app.
※ You can use the service even if you do not agree to the optional access rights, but there may be restrictions on the use of some functions.
※ How to change access rights: Mobile phone settings > Application (app) management > Samsung Seoul Hospital > Permissions
※ Samsung Seoul Hospital Online Help Desk: +82221487277, smcoperator@gmail.com

[please! Please check]
- The Samsung Seoul Hospital app account (ID) is the same as www.samsunghospital.com.
-You can use it in both WIFI and 5G/LTE/3G environments, but data charges may apply depending on your plan.
- The service cannot be used on terminals whose operating systems have been altered, such as rooted.
- Please continue to update to stabilize the application.